| MMv4 KB |
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Search Orders |
| Last Edited - 01/16/2013 3:17pm PST | |
| Category Path - Shopping Cart Software Components > Administration Area > Orders | |
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| Orders are purchases that have occurred in the store. The Search Orders page displays those orders. Either search for all Orders or select Orders that match the rules below to filter the results or to locate certain orders. By default, the Orders are displayed by their SID (System ID) number. An alternate method of sorting can be selected by clicking the up and down arrows in the heading of each column. The columns displayed in this search page can be customized by clicking Customizing Table Columns and selecting which columns will be displayed and which will not. The most commonly displayed columns are explained in greater detail below.
Search Orders Columns
SID The SID (System ID) is a unique number that identifies the Order to the system. This number is set by the software and cannot be changed. Hover over the  icon to view a quick summary of the order. A  icon indicates that there is an affiliate associated with the order. Hover over the icon to view details about the affiliate commission.Date of Order Displays the date the order was placed. Billing First & Last Name Displays the customer's billing first & last names. Click on the name to go to the Customer Editor, where additional details about the customer can be viewed. Click the orange key icon  to log into the storefront as the customer.Status of Authorization Displays whether the order has been authorized or not. (Changing this does not send any data related to the order to your payment gateway.) Status of Payment Displays whether the order has been paid or not. (Changing this does not send any data related to the order to your payment gateway.) Product Value Displays the total value of all products in the order. Grand Total Displays the grand total of all products, taxes, and other fees in the order. Edit Click the edit  icon to go to the Order Editor, where additional details can be viewed about the order and the order can be edited. (Check icon)The checkboxes in this column work with the dropdown box below the table, providing the ability to make changes to multiple orders simultaneously.
Bulk Editing
Set Status to: Funds Authorized Sets the status of all selected orders to Authorized. (Does not send any data related to the order to your payment gateway.) Set Status to: Funds Authorized Sets the status of all selected orders to Unauthorized. (Does not send any data related to the order to your payment gateway.) Set Status to: Paid Sets the status of all selected orders to Paid. (Does not send any data related to the order to your payment gateway.) Set Status to: Unpaid Sets the status of all selected orders to Unpaid. (Does not send any data related to the order to your payment gateway.) Set Status to: Shipped Sets the status of all selected orders to Shipped. If the Shipping Update option in the Messaging Options section of the System Settings is set to YES, then a shipping update email will also be sent to the customer for each order that is updated. Set Status to: Unshipped Sets the status of all selected orders to Unshipped. If the Shipping Update option in the Messaging Options section of the System Settings is set to YES, then a shipping update email will also be sent to the customer for each order that is updated. Delete Use this option to delete the selected orders. |