PayPal Standard Error: The card you entered cannot be used for this payment.


	PayPal Standard Error: The card you entered cannot be used for this payment.
	Last Edited - 10/22/2014 3:22pm PDT
	Category Path - Shopping Cart Software Components > Administration Area > Modules > 3rd Party Service Integration > FAQs & Tutorials

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I have had customers report that they aren't able to finish submitting their order when using PayPal Standard. They are receiving this error when they attempt to finish checking out on PayPal's website:

"The card you entered cannot be used for this payment. Please enter a different credit or debit card number."

It is inconsistent; it happens with some cards, but not all. Please help.

When users experience this error message on PayPal's website, it most often means that the card being used is already associated with an existing PayPal account.

Error message as seen on PayPal's website during the checkout process.

The solution to this is to have the customer:

Use a different card. (One that isn't associated with a PayPal account.)
Sign in with their PayPal account to finish checking out.

error returned from paypal, not modular merchant

This error message is one returned from PayPal, and not Modular Merchant. If the potential solution above does not resolve this error message, we recommend contacting PayPal support for more information.