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Connection Information

The Connection Information page contains access information to connect to your website with SFTP as well as accessing the hosting control panel (Plesk).

SFTP Access Information:
As per PCI Compliance requirements, SFTP must be used instead of FTP. SFTP is almost identical to regular FTP, except that it uses a different port on the server and encrypts the transmitted data.

The following KB article has tips on troubleshooting SFTP connection issues:
Connecting to a website using SFTP

Your Plesk Login Information
This section includes the URL, username, and password, of the Plesk login credentials, specific to this hosting account.

The Plesk control panel was not developed by Modular Merchant, it was developed by Parallels.  For any assistance or questions regarding Plesk, we recommend reviewing the documentation on Parallel's website:

Additional Information
A tutorial with instructions on how to set up email accounts within Plesk is available in our knowledge base at:
Setting Up Email Accounts in Plesk and Outlook

— Last Edited - 12/22/2011 4:12pm PST
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