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Shopping Cart Software Online Manual
Search Subscriptions
RMV Code Generation Wizard Subscription Editor
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Search Subscriptions

Subscriptions are used to automatically bill customers one or more times in the future.  The Search Subscriptions page provides options to review, manage, and make bulk changes to them.

The Search Subscriptions page displays the Subscriptions present in the store.  By default, the Subscriptions are displayed in order of DO (Display Order).  A different method of sorting can be selected by clicking the up and down arrows in the heading of each column.
Search Subscription Columns

The SID (System ID) is a unique number that identifies the Subscription to the system.  This number is set by the software and cannot be changed.

Due Date
Displays the oldest due date of any product in the Subscription.

Customer Name
Displays the customer's first and last name.  Click the orange key icon  to log into the storefront as the customer.  Click the customer's name to go to the customer editor for that customer.

# Due
Displays total quantity of all products that are currently due or overdue, and not on hold.

Pay By
Displays the payment method currently assigned to the Subscription.

If the Subscription is on hold, a hand will be displayed.  Click the hand to remove the hold, or click the grayed out hand to put the Subscription on hold.  Toggling the hold status will put all products in the Subscription on hold or off hold.

If there is a credit card associated with the Subscription, a credit card icon  will be displayed.  Hover over the icon  to view the expiration date of the credit card.

This column displays the number of internal notes associated with the Subscription.  Click the number to add a note, view existing notes, or make edits to them.

Click the edit  icon to edit the Subscription.

Process Subscription
Click the Process Subscription link to have the store process the Subscription.  If the Process Subscription link is not displayed, it means that the Subscription does not contain any products that are currently due or overdue and not on hold.

Go to [Modules > Subscription Products > Subscription Products Module Settings > Processing Times] to set your store up to automatically process the store's Subscriptions.

  Perform an action on the rows selected above...

Take off hold
The selected subscriptions will be taken off hold.

Put on hold...
The selected subscriptions may be either put on hold indefinitely, or through a specified date.

Change bill date...
The selected subscriptions will have their bill dates changed to the date you specify.

Change payment gateway...
The selected subscriptions will have their payment gateway changed from their currently selected gateway to an available gateway of your choice.

Change shipping method...
The selected subscriptions will have their assigned shipping method changed to one of your choosing.

export only SELECTED subscriptions
Only the subscriptions selected above will be exported into a spreadsheet.

export subscriptions matching search results
Subscriptions matching the search results will be exported into a spreadsheet.

export ALL subscriptions
All of the store's subscriptions will be exported into a spreadsheet.

The selected subscriptions will be permanently deleted. This is irreversible.

— Last Edited - 07/3/2013 3:10pm PDT
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