Search Subscription Columns
SID
The
SID (System ID) is a unique number that identifies the Subscription to the system. This number is set by the software and cannot be changed.
Due Date
Displays the oldest due date of any product in the Subscription.
Customer Name
Displays the customer's first and last name. Click the orange key icon
to log into the storefront as the customer. Click the customer's name to go to the customer editor for that customer.
# Due
Displays total quantity of all products that are currently due or overdue, and not on hold.
Pay By
Displays the payment method currently assigned to the Subscription.
Hold
If the Subscription is on hold, a hand
will be displayed. Click the hand to remove the hold, or click the grayed out hand to put the Subscription on hold. Toggling the hold status will put all products in the Subscription on hold or off hold.
Exp
If there is a credit card associated with the Subscription, a credit card icon
will be displayed. Hover over the icon
to view the expiration date of the credit card.
Notes
This column displays the number of internal notes associated with the Subscription. Click the number to add a note, view existing notes, or make edits to them.
Edit
Click the edit
icon to edit the Subscription.
Process Subscription
Click the
Process Subscription link to have the store process the Subscription. If the
Process Subscription link is not displayed, it means that the Subscription does not contain any products that are currently due or overdue and not on hold.
tip
Go to [Modules > Subscription Products > Subscription Products Module Settings > Processing Times] to set your store up to automatically process the store's Subscriptions.
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