The 1-Click Upsell module is used to market additional products to your customers AFTER their initial order has been confirmed and authorized. When triggered, the 1-Click Upsell module is used to try to capture additional orders from the customer. Each additional 1-Click purchase only requires the user to click a single button, since their customer and credit card info is already loaded into the shopping session.
initial order must have been paid by credit card
The 1-Click Upsell module is designed to bill the same credit card that was used to pay for the initial order. The shopping cart will not display any 1-Click Upsell sales chains for orders that were not paid for with a credit card, such as orders completed through PayPal and orders paid entirely by coupon code, reward points, or store credit.
Additionally, if the store's security settings are not set to retain credit card data, then customers will not be able to purchase any of the products offered via 1-Click Upsell rules. To check this setting, go to [Admin > System Settings > Security] and locate the option Retain All Credit Card Data. If this option is set to NO, then customers will not be able to purchase 1-Click Upsell products using their retained credit card data.
The 1-Click Upsell editor is used to create and edit 1-Click Upsell rules for the store.
1-Click Upsell Information
SID (System ID)
The SID (System ID) is a unique number that identifies the 1-Click Upsell rule to the system. This number is set by the software and cannot be changed.
Rule Name
Input a name for the 1-Click Upsell rule. The name will not be visible to customers, only to store admins.
Display Order
Active
An active 1-Click Upsell rule will be live and processed in the store. Inactive 1-Click Upsell rules will not be processed.
Trigger
Use the dropdown menu to select how the 1-Click Upsell is triggered. The trigger can be a product in the customer's order, a product belonging to a certain category in a customer's order, or a product assigned to a certain Vendor in the customer's order. If triggered, the Upsell Chain will be applied.
1-Click Upsell Sales Chain
The Sales Chain can be a single product, or a series of products. The first Step added will only have the option to send the customers to the receipt page after the Upsell has been accepted or declined. However, once that Step has been added and saved, additional options to manage the flow of the Sales Chain will be available.
Step SID
The SID (System ID) is a unique number that identifies the Step to the system. This number is set by the software and cannot be changed.
Processing Order
This determines the order which the Steps will be processed. The lower the number, the higher the priority.
Advertise the Product
Input the SID number of the product that you'd like to market to customers with the 1-Click Upsell. If you do not know the SID number, click the search button and input the name of the product.
If Customer Purchases it (upsell)...
Use the dropdown menu to select whether the customer gets forwarded to the receipt page, or to a different step.
If Customer Doesn't Purchase it (downsell)...
Use the dropdown menu to select whether the customer gets forwarded to the receipt page, or to a different step.
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