Editing the Customer SID will reassign the order to a different customer. This should only be done in extreme cases, since any changes will permanently affect the customer's order history.
Email
Displays the email address associated with the order.
Phone
Displays the area code and phone number.
IP Address
Displays the customer's IP address, if it was available when the order was placed.
Basket ID
Displays the Basket ID associated with the order.
Billing Address
Displays the customer's billing name, street address, city, state, zip, and country.
Shipping Address
Displays the customer's shipping name, street address, city, state, zip, and country, if applicable.
Order Deliverables & Shipments
Qty
Displays the quantity in the shipment or deliverable.
Product Name
Displays the product's name.
Unit Price Paid
The price paid by the customer for each unit.
Line Price
A summary of the quantity times the unit price.
Notes
Notes are not viewable by customers; only by store administrators.
reference
Order Deliverables & Shipments are explained in detail in the Working with Shipments KB article.
Order Status
Processor
Displays how the order was placed. There are 3 possibilities, explained below.
Customer
This indicates that the storefront was used to place the order.
Administrator
This indicates that a store administrator placed the order. (typically through use of the Place an Order tool.)
System
This indicates that the Subscription module was used to place the order.
Fulfillment Reports
Displays any fulfillment reports that included the order data.
Events
Displays any events that were triggered and applied to the order.
Checkout Fields
SID
Displays the SID (System ID) number of the checkout field.
Field
Displays the checkout field's name.
Order Notes
Notes are displayed to store administrators only and are not viewable by customers.
Order Tallies
Product Value
Displays the total value of all products in the order.
Adjustment
To increase the amount of the order, input a value into the Adjustment field. Negative numbers can also be inputted to decrease the amount of the order.
Order Total
The order's grand total.
Payment Info
Order Date
The date the order occurred in the store.
Authorization Date
Displays the date the order was authorized.
Date Paid
Displays the date the order was paid.
Gateway
Displays the payment gateway or method associated with the order.
Credit Card Name
Displays the name on the customer's credit card.
Credit Card Number
Displays the credit number.
tip
It is possible to hide the full credit credit card numbers from being viewed by certain admin accounts. To do this:
Go to Admin > Search Admin Accounts.
Locate the admin account, and click the icon to edit it.
From within the Admin Account Editor, deselect View full credit card numbers.
Click Save Changes at the bottom.
You may also want to deselect to prevent the admin from turning that option back on.
Credit Card Expiration
Displays the credit card expiration date.
Order Receipt
To generate and send an order receipt, input the email address and click the Email Receipt to button.
Order Memo
The content of the Order Memo field is displayed to customers in their receipts and their Customer Account Area in the storefront. This section can be used to include any important messages or notes about the order.